Jim has a unique ability to work with large groups from competing industries to facilitate a congenial conversation and produce a positive outcome. He has also been able to bring together groups from the same industry with diverse opinions on policy issues to gain consensus on recommendations for addressing very complex issues. He sets clear goals for meetings, ensures everyone understands and agrees to the goals, creates a clear path for achieving the goals, always makes participants feel their opinions are valuable and, ultimately, achieves the goals of each meeting. He also is very easy to work with and will meet all established timeframes for the work at hand.
Jim has facilitated several meetings for my team. One of these was very complex and involved multiple topics with many potential conclusions. The process he designed allowed the participants to fully review each of the possibilities, consider all of the approaches and, ultimately, select the most appropriate outcomes. Throughout the gathering, Jim made sure that each participant was respected, engaged and fully contributing. His facilitation skills kept the meeting flowing and focused without getting bogged down in unnecessary discussions or dead ends. At the end of the day, our goals were achieved and each participant left with the satisfaction of knowing that their views had been heard.
I have observed Jim facilitate multiple meetings and multiple topics. His ability to connect with the participants greatly enhances their contributions and, as a result, the value of the meeting. Jim has expert level understanding of ways to engage the members of the group in order to maximize their input. What has always amazed me is his ability to fully understand the topic at hand in a way that adds immense value – he doesn’t simply ‘facilitate,’ he has the ability to dig in with the right questions. He also reads an audience extraordinarily well and is fast to shift if needed, has a passion for results and most importantly, people. This, in turn, improves the overall outcome and the accomplishment of the desired goal. As a result of Jim’s ability to maximize the group’s potential, my expectations have always been exceeded.
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